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Help Center


Ion Pure Detox FAQ

How often should I use the Ion Pure™ detox?

What are the main benefits of the Ion Pure™ detox device?

Who can safely use the Ion Pure™ detox?

What can I expect to feel after an Ion Pure™ foot bath session?

I've heard mixed things about the color change. Is the water change SOLELY from the detox process?

How big is the professional foot tub? Can I use my own?

How often can I do my sessions?

How long do the sessions take?

Is this a medical device, can it cure my illness?

How do I preserve and clean the array?

How long will the array last?

Why do my feet tingle?

Is my array broken if it does not produce bubbles?

I purchased your Ion Pure, but I didn't get the e-book! Where is it?

Shipping & Delivery

How long will my order take to be delivered?

How can I track my order?

When will my tracking information appear?

Why can't I track my order on your website?

Why is my shipment status unchanged?

Why didn't my shipment come in one package?


What is Gear Elevation doing to keep employees safe?

Is Gear Elevation operational during the COVID-19 lockdown?

Are there any shipping delays due to COVID-19?

Is shipping more expensive now?

Is it safe to receive packages?

What should I do?

Payment Method

How can I pay for my order?

Which currencies do you accept?

My discount code didn't work! What gives?